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What is Healthier SG?

Healthier SG is a national initiative by the Ministry of Health (MOH) that promotes accessible and affordable preventive care, empowering Singaporeans to live longer, healthier lives.

Parkway MediCentre is a registered Healthier SG clinic. Start your Healthier SG journey with us today.

Healthier SG

Why Parkway Medicentre?

Embark on a journey to a Healthier SG with Parkway MediCentre and enjoy these benefits:

  • Personalised care at affordable rates. Receive personalised care at affordable subsidised rates, including for the effective management of chronic diseases.
  • Extended operating hours. Enjoy the convenience of extended operating hours from Mondays - Sundays, ensuring accessibility to healthcare when you need it.
  • Comprehensive one-stop medical centre. Experience the convenience of having a one-stop multi-disciplinary medical centre right in the heart of your neighbourhood, catering to all your healthcare needs under one roof.
  • Same-day appointments. Secure same-day appointments with your family doctor, ensuring prompt and timely healthcare services.
  • Access to multidisciplinary specialists. If you require follow-up care, you’ll have access to a network of over 1,500 multidisciplinary specialists from Gleneagles, Mount Elizabeth, and Parkway East Hospitals.
  • MyHealth360 app. Simplify your healthcare management with MyHealth360. Download the app to effortlessly track your medical reports, bills, appointment bookings, and more.

Kakis Plus members who enrol for Healthier SG with Parkway MediCentre also enjoy add-on benefits and member rates for specific services.

Take a step towards a holistic and more convenient healthcare experience by choosing Parkway MediCentre today.

Start your Healthier SG journey with Parkway MediCentre

Who is eligible?

You can sign up for Healthier SG if you’re a Singapore citizen or permanent resident.

National enrolment programme has started from 5 July 2023

If you are:

  • Aged 40 years and above
  • A Singapore citizen or permanent resident (PR)

You will receive an SMS from the Ministry of Health inviting you to enrol with a Healthier SG clinic or polyclinic using the HealthHub app.

Enrolment commenced in July 2023 for seniors aged 60 years and above, and is now open for those aged 40 – 59 years.

For a step-by-step guide on how to enrol with Parkway MediCentre on the HealthHub app, please see the FAQs below.

What does Healthier SG cover?

By enrolling in the Healthier SG programme, you can enjoy subsidies for health screenings, vaccinations and medical treatment at Parkway MediCentre.

Healthier SG includes:

  • Free first consultation at your enrolled clinic.
  • Free nationally-recommended health screenings and vaccinations.
  • 3,000 Healthpoints (worth $20) through the Healthy 365 app after your first consultation. Healthpoints can be exchanged for shopping and grocery vouchers.

If you are a CHAS cardholder, you can opt for Healthier SG tier and enjoy higher subsidies for selected chronic medications at similar rates to polyclinics (from early 2024 onwards). You can also use MediSave to pay for the full cost of treatment without the need for cash co-payment (from early 2024).

What can I expect?

Upon enrolment:

  • You will receive an SMS from MOH if you have a registered mobile number.
  • You will also receive an SMS from Parkway MediCentre confirming your registration and your appointment date.
  • Alternatively, you can also call our Healthier SG helpline or Parkway MediCentre to make an appointment.

Before your first appointment:

  • You will receive an SMS reminder for your appointment booking.
  • During your consultation, your family doctor will develop a personalised health plan to guide you on how to improve your health in the long run. This may include lifestyle adjustments, recommended health screenings and vaccinations. The first consultation is free of charge.

After your appointment:

  • You will receive 3,000 Healthpoints (worth $20) in your Healthy 365 app.
  • You can monitor your progress towards better health through regular check-ins with your Parkway MediCentre doctor.

Frequently Asked Questions

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As we age, our likelihood of experiencing health problems increases. Healthier SG focuses on preventive care, so you can take early steps to manage your health and prevent serious or chronic illnesses.

With Healthier SG, you can:

  • Develop a strong and trusted relationship with your chosen family doctor, who will provide personalised care for you.
  • Receive a personalised health plan that includes lifestyle adjustments, regular health screenings and appropriate vaccinations with clear guidance on how to improve your health in the long run.
  • Monitor your health progress through regular check-ins with your family doctor.
  • Get connected to activities such as fitness classes and health talks, organised by community partners such as Health Promotion Board (HPB), People’s Association (PA), and Sport Singapore (Sport SG).

National enrolment for Singapore residents aged 60 years and above started on 5 July 2023, and has now opened up to Singapore residents aged 40 – 59 years.

You will receive an SMS from the Ministry of Health (MOH) to enrol using the HealthHub app at a Healthier SG clinic or polyclinic.

For eligible residents who have yet to receive the SMS from MOH, you may contact us at our Healthier SG helpline at 6233 9620 for assistance with enrolment.

You may contact us at our Healthier SG helpline at 6233 9620 for assistance with enrolment if you belong to any of the categories below:

  • Residents who have received the SMS invitation from MOH for Healthier SG enrolment.
  • Residents with chronic conditions aged 40 years and above who have yet to receive the SMS invitation from MOH.
  • Residents aged 40 years and above who reside in the same residential household of a resident who received the SMS invitation from MOH.

Only eligible patients with chronic conditions can register during the pre-enrolment period.

Regular patients within the eligible age groups will be progressively invited to enrol for Healthier SG via SMS from the MOH from July 2023.

A well resident above the age of 65 years old who has yet to receive the SMS invitation should wait for the SMS invitation from MOH.

The Ministry of Health’s Chronic Disease Management Programme (CDMP) covers the following 23 chronic diseases:

  • Diabetes mellitus / Pre-diabetes
  • Hypertension
  • Hyperlipidemia (lipid disorders)
  • Stroke
  • Asthma
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Schizophrenia
  • Major depression
  • Bipolar disorder
  • Dementia
  • Osteoarthritis
  • Benign Prostatic Hyperplasia
  • Anxiety
  • Parkinson's disease
  • Chronic kidney disease (nephrosis / nephritis)
  • Epilepsy
  • Osteoporosis
  • Psoriasis
  • Rheumatoid arthritis
  • Ischaemic heart disease
  • Allergic rhinitis
  • Gout
  • Chronic hepatitis B

Yes, with the consent of your family members, you can be given access to help them enrol for Healthier SG. You may also view their health plans on the HealthHub app.

You will need your family member’s Singpass account for authorisation via HealthHub. Please refer to the step-by-step guide here.

If you require assistance with enrolment, please contact our Healthier SG helpline at 6233 9620.

To enrol for Healthier SG:

  1. Look out for the SMS invitation from MOH.
  2. Click on the link to download the HealthHub app.
  3. Follow the steps below to enrol with Parkway MediCentre for Healthier SG.

You can also self-enrol via the HealthHub website. A Singpass account is required to do so. For clarifications, please call 6325 9220.

Healthier SGHealthier SG

Enrolment via HealthHub is available only for Healthier SG-registered clinics open to the general public. If you are a corporate client of Parkway, please visit your company’s in-house clinic or call our Healthier SG hotline at 6233 9620 for assistance with enrolment.

During the Health Plan consultation at your enrolled Healthier SG clinic, the doctor will discuss your health and co-create a Health Plan that works for you. This may include:

  • Discussing ways to improve your health, such as by making lifestyle adjustments
  • Reviewing what health screenings and vaccinations you need
  • Booking your next health check-in.

Your first onboarding health consultation will be free, and completing your Health Plan discussion will earn you bonus Healthpoints on the Healthy 365 app.

Nationally recommended screenings and vaccinations will be fully subsidised at your enrolled clinic if you are eligible.

Follow the steps below to book your first consultation with your enrolled Healthier SG clinic for your health plan discussion:

Step 1:

Access your HealthHub app and log in with your Singpass.

Click on the Healthier SG banner in green on the homepage or select 'Healthier SG' in the Service Categories page.

Step 2:

Follow the instructions within the app to enrol in Healthier SG.

Step 3:

After enrolment, you will be prompted to the 'Book appointment' screen.

Alternatively, in the Health Recommendations main page, click on 'Manage appointment' to schedule a consultation with your enrolled clinic.

Thereafter, you will be able to book an appointment through:

  • The in-app booking system,
  • Calling the clinic via the contact number provided, or
  • Sending your contact details via email to the clinic.

If you wish to reschedule your appointment:

  • Call our helpline at 6233 9620.
  • Call the clinic that you have booked your first appointment at.

If you have enrolled with us, you can use your next scheduled appointment as an opportunity to also have your first Health Plan discussion with the doctor. However, please note that there may still be fees charged for consultation and treatment that are unrelated to Healthier SG.

A digital summary of your Health Plan can be viewed and accessed on the HealthHub app after your first consultation.

Follow the steps below to view your Health Plan in HealthHub.

Healthier SGHealthier SG

For recommended health programmes offered by community partners, you can use HealthHub to access the Healthy 365 app and see which activities are available near you. Alternatively, you may download the Healthy 365 app directly.

If you do not have a smartphone to access the HealthHub app, you may request your clinic to print out a copy of your Health Plan for you or access it on the HealthHub web portal.

HealthHub retrieves your health records such as screening and lab test results from the medical records system of public healthcare institutions, such as polyclinics and public restructured hospitals. For more information on the types of health records, you may refer to the HealthHub FAQs.

Yes, you will be referred to a specialist where necessary. Your doctor (or the care team) will discuss with you prior to making any referral for specialist care.

Your clinical results by other healthcare providers may not be automatically sent to your Healthier SG clinic. Therefore, it's advisable to bring your clinical results to every appointment as a best practice.

Your clinic will advise you on your next check-in dates.

Individuals with chronic conditions will typically require 2 – 4 follow-up consultations annually with a doctor. Prevailing subsidies, such as the Community Health Assist Scheme (CHAS), will apply for visits and treatment. The enhanced Healthier SG benefits will apply for residents seeking care from their enrolled clinic.

For those without chronic conditions, you may check in with your enrolled clinic annually.

Yes, you can change your healthcare provider via HealthHub, or call MOH at 6325 9220.

To change your preferred Healthier SG clinic via HealthHub, follow the steps below:

Healthier SGHealthier SGHealthier SGHealthier SG

Note: If you have not gone for the first Health Plan consultation, there is no limit to the number of times you can change your primary care provider via HealthHub.

Once you have completed your first Health Plan visit, you may change your healthcare provider up to 4 times, till end 2024. Thereafter, you are allowed to change only once per calendar year.

Yes, you may withdraw consent from Healthier SG at any time by calling the MOH call centre at 6325 9220. By doing so, you will be excluded from the Healthier SG enrolment exercise and will no longer be entitled to Healthier SG benefits.